Wechat Customer Service

How To Contact Wechat Customer Service to get online solution 

Wechat is an android app for chat with your friend, colleague, boss, family member etc. This app provide both video calling, broadcast messaging, text message and video message. It consume few data and provide best support for the user. But this app has few technical terms and their troubleshooting steps. So in this tutorial, user know about these issues and their solution according to wechat customer service forum discussion. 

Official Contact information of Wechat Customer Care 

Wechat have not such customer service for the technical issues. People can contact them at official website, Facebook, twitter on the following address. This Wechat customer care information is based on search :- 


Official contact detail & Information
Official Number: Not Available
Official Time: Mon-Fri: 6am-6pm PST
Official Website: https://www.wechat.com/en/
Average Wait-Time: 2 hrs- Mon-Sun: 24 hour
Skype Call: Not Available
Social media detail & Information
Facebook: https://www.facebook.com/wechatapp/
Twitter:  https://twitter.com/wechatapp
Detail for Quick Response
Average wait-time: 2 mins - Mon-Sun: 24 hour- available 24/7
Quick help for: technical troubleshooting, password reset, account signup, sign-in issues

Wechat support for following issues:- 

  1. Unable to download Wechat app 
  2. Not able to sign-in 
  3. How to use Wechat first time 
  4. Not able to broadcast your video 
  5. Not able to add more smileys in chat 
  6. Not able to update your Wechat  

These are the common issues which can be solved by Wechat customer service team. According to google search people can find lots of Wechat customer care phone number for technical support so contact at that number. 

How to download Wechat Software 

  • Open Playstore in android, Appstore in iPhone and store in Windows phone. 
  • Write Wechat messenger in search bar 
  • Tap on install  
  • Click on agree button 
  • Now your app will install ready for use 
How To Use Wechat First Time?
  • Click on shortcut icon in your smartphone 
  • Now enter your mobile number 
  • A verification code will dropped in your mobile inbox 
  • Enter that code in your Wechat screen 
  • Now enter your name and further information 
  • Now it is ready for use.  
How to update your Wechat messenger if update option not available 
  • Go to appstore of smartphone 
  • Enter wechat messenger in search box 
  • Now click on update option  
  • After sometime your app will update   

So, These are the some major issues on which people have problem and they can solve by himself. So no need to contact any Wechat customer service or dial Wechat technical support phone number for customer support.  

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